CGV 360 ESSENTIELLE AND 360 EXCELLENCE OFFERS

ARTICLE 1: Purpose

These "General Terms and Conditions of Subscription" have been drawn up by LIFE'S CODE SASU with capital of €10,000, registered in the Paris Métropole Trade and Companies Register under number 849 711 551, with registered offices in Paris (198 rue Championnet 75018), hereinafter referred to as "The Supplier", and will govern subscriptions offered in stores, salons or on the website to their customers, hereinafter referred to as the "Customer". The exact content of the subscription offer, the formula, is defined in the "Acceptance Form" sent to the Customer, and will hereinafter be referred to as the "Product". The purpose of this document is to define the terms and conditions for the provision of a Bol d'Air Jacquier® device (Tonic or Aéro 2 model) and the subscription to the associated food supplements (phycocyanine, Orésine, etc.). The Customer acknowledges, by checking the box "I accept the general conditions of provision and subscription" when subscribing online or in person, that he/she has read and accepted the present "General Conditions of Provision and Subscription". 

Opposability : Placing an order implies the buyer's full and unreserved acceptance of these terms and conditions. Any order implies acceptance of the prices and descriptions of the products available for sale or subscription. The Supplier reserves the right to make any changes it deems necessary to its products, without obligation to modify products previously delivered or in the process of being ordered. The technical characteristics and warranties of the equipment are indicated on the documents attached to the order form.

ARTICLE 2 - Subscription conditions 

Duration : the subscription is for a fixed period of 3 months, 6 months or 12 months (depending on the formula chosen). The subscription takes effect on the date of payment of the first subscription instalment.

Prolongation : 3-month subscriptions may be extended by 9 months at the customer's request, to enable the customer to benefit from the 12-month subscription rate for the remaining 9 months at no extra cost. In this case, a second deposit will be required after 6 months of subscription (date of first payment taken as proof).

Tacit renewal For dietary supplement subscriptions, renewal is automatic every 3 months, unless terminated in accordance with Article 8.

Withdrawal (for private customers only) : In the case of a distance purchase, the customer has 14 working days from the date of receipt of the goods to withdraw from the contract. They must notify LIFE'S CODE by registered mail with acknowledgement of receipt. The cost of returning the goods is borne by the purchaser. Direct purchases (at trade fairs, exhibitions or in LIFE'S CODE boutiques) do not benefit from a withdrawal period.

Ordering: The customer may place an order by telephone, by post by returning the completed order form, or through our dealers according to their own terms and conditions of sale. The order will only be processed on receipt of payment of the first instalment and the deposit. Appliances are made available in mainland France only, to the exclusion of French overseas departments and territories. For foreign countries, the possibility of subscription will be studied on a case-by-case basis.

ARTICLE 3 - Equipment and products 

Equipment available : Bol d'Air Jacquier® model Tonic, Aéro 2 or Aéro 2 Pass with maintenance kit.

Products included in the subscription : consumables (including 1 to 3 liters of Orésine), phycocyanine (200 mg or 500 mg depending on formula), other optional food supplements (listed on order form).

Reservation of title : the equipment provided remains the exclusive property of the Supplier until full payment of its purchase value or the associated costs in the event of non-return or damage.

ARTICLE 4: Payment terms 

The Customer undertakes to pay the first instalment before the equipment is made available, as well as subsequent instalments according to the formula chosen. The supplier reserves the right to modify its prices at any time, but undertakes to apply the current prices indicated at the time of the order, subject to availability on that date. Prices are given in EURO, all taxes included, plus postage in special cases. The date of validity of prices is indicated on the order form. Payments are to be made to Life's Code in EURO. The supplier undertakes to respect the payment schedules agreed at the time of the order, unless otherwise agreed.

Deposit : a non-debitable deposit is required by cheque payable to Life's Code or by bank transfer via the Swikly system. The deposit amounts to €1790 for the Tonic model, €3990 for the Aéro 2 model and €4590 for the Aéro2 Pass model. For 12-month subscriptions, a second, non-debiting deposit request will be sent to the customer at the end of 6 months (from the date of the 1st).^era A deposit is required to cover the full duration of the subscription. The deposit is compulsory. In the event of refusal by the Customer, the Supplier reserves the right to cash in the first deposit made by the Customer..

Early termination : if the customer terminates the contract before the end of the contract period, he/she is liable for all remaining payments. The cost of returning the device is borne by the customer.

Late payment penalties : in accordance with article L441-10 of the French Commercial Code, penalties will be applied in the event of non-payment within the agreed timeframe.

ARTICLE 5: Deliveries and returns 

Free delivery of dietary supplements to a relay point, or to the home with a surcharge of €3.90. Non-recovery of parcels at a relay point: if the customer does not collect his parcels, he will be responsible for the cost of re-sending them.

Return of equipment : in the event of termination of the subscription, the cost of returning the equipment will be borne by the Supplier. Moving outside mainland France: if the customer moves outside mainland France, he/she must cover the additional cost of returning the equipment.

Delivery times : deliveries are made within an average of 7 days (depending on the carrier), subject to product availability. Deliveries are made according to availability and in the order in which orders are received, within a maximum period of 3 months for family appliances and 6 months for professional appliances. In the event of temporary unavailability, the customer will be notified by telephone of the delivery date by the shipping department. Packages are delivered to the address given when the order was placed. The Supplier shall not be held liable for any breach of its contractual obligations in the event of force majeure or fortuitous events, including catastrophes, fires, internal or external strikes, internal or external failures or breakdowns. Force majeure is defined as any event that is cumulatively involuntary, unforeseeable, insurmountable and external. All complaints should be sent to the following address: mail@lifes-code.com or to the following postal address: LIFE'S CODE - 198 rue Championnet - 75018 PARIS.

Risks, reception : products travel at the sender's risk. However, in the event of a damaged package, it is the Customer's responsibility to refuse it, or to make all necessary observations with the carrier, as soon as the goods are received, by unpacking the material in his presence or after contacting LIFE'S CODE within 48 hours. Otherwise, the customer has a period of 15 days to unpack the goods and send any complaint about apparent defects or non-conformity of the product delivered to LIFE'S CODE by registered letter with acknowledgement of receipt.

After-sales service and returns : All returns are organized by the Supplier, who arranges for pick-up at the purchaser's home and mandates the carrier of his choice. The customer must have retained the packaging. The product must be made available in a state of normal maintenance, in its original packaging in good condition (clean and empty glassware). A visual inspection and verification of internal parameters will be carried out when the equipment is returned, in order to determine any repairs required. Life's Code undertakes to provide a quotation prior to repair for any after-sales service not covered by the warranty. In the event of out-of-warranty returns, shipping costs are at the customer's expense.

ARTICLE 6: Customer obligations 

The Customer undertakes to use the equipment in accordance with the instructions provided, not to sublet or assign the equipment to a third party, to maintain the equipment in good condition and report any malfunctions, to bear the costs of any loss or damage to the equipment, and to return the equipment in its original packaging in good condition. The Customer acknowledges having received instructions concerning the use of the product made available and declares that he/she is technically and physically capable of using it in accordance with the instructions for use. The Customer acknowledges having received the equipment in perfect condition and undertakes to return it clean and in the condition in which it was at the time of collection. Serial numbers and labels must not be damaged or removed.  

ARTICLE 7: Supplier's obligations 

The Supplier undertakes to supply a device in perfect working order, to replace the equipment in the event of a proven defect not attributable to the Customer, to provide the naturopathic follow-up included in the offer, and to organize the return of the equipment, if necessary, by appointing a carrier.

ARTICLE 8 : Cancellation of subscription

Termination by the Supplier for non-payment of a due date or for improper use of the equipment.

Cancellation by the Customer : for dietary supplements, cancellation is possible every 3 months, up to 7 days before shipment of the new treatment. After this period, the customer must pay for the following 3 months.

Early termination if the equipment is made available before the end of the subscription period: the remaining instalments are due in full. The cost of returning the equipment is borne by the customer.

ARTICLE 9: Responsibilities

The Supplier declines all responsibility in the event of damage resulting from improper use of the equipment or failure to comply with unannounced dietary supplement consumption instructions. The customer must take out insurance to cover the risk of loss or damage to the equipment.

ARTICLE 10: Return of equipment

At the end of the contract, the customer undertakes to return the equipment in good condition, together with all accessories, including the maintenance kit. In the event of non-return or damage, the deposit will be debited to cover the cost of replacement or repair.

ARTICLE 11: Warranty 

In the event of purchase, the units are guaranteed against defects in materials or workmanship, excluding glassware and adjustable corolla arm, for a period of 3 years for new units in the Tonic range (and 1 year for used units) and 3 years for new units in the Aéro2 range, from the invoice date.

Warranty exclusions : defects and deterioration caused by natural wear and tear or by an external accident (incorrect assembly, faulty maintenance, abnormal use, fire, etc.), or by a modification of the product not foreseen or specified by the Supplier, are excluded from the warranty. The Supplier reserves the right to refuse any order from a customer with whom a dispute already exists.

ARTICLE 12: Applicable regulations

This document is governed by French law. In the event of a dispute, the Parties agree to seek an amicable solution before any legal action before the exclusive jurisdiction of the Courts of Paris.